Frequently Asked Questions

What kind of therapy do you offer?

I offer active, compassionate therapy for individuals, couples, and families in Illinois and Washington.

My work is focused on helping clients understand themselves more deeply, recognize old patterns, and begin creating real change in their relationships, emotional life, and daily choices.

I work with clients navigating anxiety, depression, emotional overwhelm, relationship challenges, marriage stress, family conflict, estrangement, parental alienation, grief, self-worth, boundaries, people-pleasing, life transitions, and personal growth.

Do you work with individuals, couples, and families?

Yes. I work with individuals, couples, and families.

Some clients come in wanting to better understand themselves, reduce anxiety, build self-trust, or stop repeating old patterns.

Couples often come in for support with communication, emotional disconnection, recurring conflict, resentment, trust issues, or marriage stress.

Families may seek support around conflict, painful dynamics, estrangement, adult child relationships, loyalty conflicts, or parental alienation.

What can I expect from therapy with you?

Therapy with me is compassionate, direct, engaged, and practical.

I listen closely, ask thoughtful questions, help you connect the dots, and support you in seeing patterns that may be difficult to recognize when you are inside them.

We will not simply talk about the same problems over and over. We will work to understand what is happening beneath the surface and begin identifying what needs to shift so you can respond with more clarity, steadiness, and self-trust.

How long does therapy take?

The length of therapy depends on your goals, what you are working through, and how actively you engage in the process.

Some clients come in for focused support around a specific issue and may work for a shorter period of time. Others are doing deeper work around long-standing patterns, trauma, relationship dynamics, family conflict, or major life transitions and may choose to work longer.

My goal is not to keep you in therapy forever. My goal is to help you receive meaningful value from our work together.

Do clients see results quickly?

Many clients begin noticing changes within the first few sessions, especially when they are ready to participate actively in the work.

Progress often depends on consistency, openness, honesty, and your willingness to practice new ways of responding outside of session.

Insight is important, but real change happens when you begin applying what you learn in your daily life.

Do you accept insurance?

I am in network with Blue Cross Blue Shield PPO for existing therapy clients.

For private pay clients, payment is due at the time of service. I can provide a superbill if you would like to submit claims to your insurance company for possible out-of-network reimbursement.

Coverage and reimbursement depend on your specific insurance plan, so it is always best to contact your insurance company directly.

Do you offer online therapy?

Yes. I offer online therapy for clients located in Illinois and Washington.

Telehealth allows clients to receive therapy from the privacy and comfort of home while still engaging in meaningful, focused work.

For online sessions, I recommend using a computer when possible, choosing a private space, minimizing distractions, and having water, tissues, and a journal nearby.

Do you offer in-person therapy?

At this time, most sessions are offered online for clients in Illinois and Washington.

If in-person availability changes, I will update the website.

What is your cancellation policy?

I ask for at least 48 hours’ notice if you need to cancel or reschedule a session.

Your appointment time is reserved specifically for you, and consistency is important for meaningful progress.

What is the best way to communicate with you?

The best way to reach me is by email at info@riverhealingtherapy.com or by phone at (630) 885-3443.

Text messaging is best used for brief scheduling needs, such as letting me know you are running late.

If you are experiencing a mental health emergency, please call 988, call 911, or go to your nearest emergency room.

Can I return to therapy if I took a break?

Yes, in many cases.

I welcome returning clients when therapy was paused or ended with clear communication and mutual respect.

If a previous client stopped attending without communication or repeatedly missed appointments, we would need to discuss whether returning to therapy is appropriate.

What if my partner does not want to come to couples therapy?

You can still begin your own work.

One person changing how they communicate, set boundaries, regulate their emotions, and respond to conflict can sometimes create meaningful shifts in a relationship.

I do not recommend forcing someone into therapy. The work is most effective when each person is willing to participate.

When do you meet with clients?

My availability may vary, but I typically see clients during weekday business hours.

You can contact me directly to ask about current openings.

How do I know if therapy with you may be a good fit?

Therapy with me may be a good fit if you are looking for someone compassionate, direct, engaged, and focused on real change.

This may be a good fit if you want to understand yourself more deeply, strengthen your self-trust, improve your relationships, work through anxiety or emotional overwhelm, navigate family conflict or estrangement, or stop repeating old patterns.

You do not need to have everything figured out before reaching out.

A consultation is a place to begin.